The Microsoft Automated Fixit Solution is a quick and easy way to diagnose and fix many problems with your Windows computer. Many problems have a quick and easy fix, and this is the best way.
If you are using Windows 7 you can try the following:
you can use Windows 7 troubleshooter: Click Start->search “Action Center.” Click Troubleshooting icon, and choose which problem to troubleshoot.
If you still have problems please complete the form at:
for further advise.